How to set swipe for locking screen if it is disabled by administrator and creditional storage?
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I had the same problem and called my provider's support number and was finally able to get it resolved. I was prompted to try a variety of actions and am not sure which finally triggered it so i'll outline everything.
1) Go to settings>security
2) Find "Clear Credentials" and select ok to clear credentials
3) Go back to security setting and find "Device Administrators" and clear (disable) all checked boxes.
4) POWER OFF PHONE! I had tried everything up to this point multiple times and it does not work!
5) Once powered on again go into the security setting and find "Clear Credentials" and once again clear
6) Go to "Screen Lock" and the options should be available once again
Like I said, you might be able to skip steps but I'm not sure. This worked for me and I hope it works for you too!
(I have a Droid Turbo)
1) Go to settings>security
2) Find "Clear Credentials" and select ok to clear credentials
3) Go back to security setting and find "Device Administrators" and clear (disable) all checked boxes.
4) POWER OFF PHONE! I had tried everything up to this point multiple times and it does not work!
5) Once powered on again go into the security setting and find "Clear Credentials" and once again clear
6) Go to "Screen Lock" and the options should be available once again
Like I said, you might be able to skip steps but I'm not sure. This worked for me and I hope it works for you too!
(I have a Droid Turbo)
akhilesh22:
Thank you very much
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