English, asked by j8insulakryanmayy, 1 year ago

how to write a letter formal example

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Answered by sujith02
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Definition of Formal Communication

The communication in which the flow of information is already defined is termed as Formal Communication. The communication follows a hierarchical chain of command which is established by the organisation itself. In general, this type of communication is used exclusively in the workplace, and the employees are bound to follow it while performing their duties.

Example: Requests, commands, orders, reports etc.

The formal communication is of four types:

Upward or Bottom-up: The communication in which the flow of information goes from subordinate to superior authority.
Downward or Top-down: The communication in which the flow of information goes from superior to subordinate.
Horizontal or Lateral: The communication between two employees of different departments working at the same level.
Crosswise or Diagonal: The communication between the employees of two different departments working at different levels.
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