Question

how to write the introduction and conclusion of formal letter

Answer 1

Answer:

Open with an expression of formal address, such as:

Dear Mr, Ms (Mrs, Miss) - if you know the name of the person you are writing to. Use Dear Sir / Madam if you do not know the name of the person you are writing to, or To Whom it May Concern

Always use Ms for women unless you are specifically requested to use Mrs or Miss

Explanation:

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