Question

how will you handle an angry customer​

Answer 1

Answer:

How to Deal with Angry Customers

1 Remain calm.

2 Practice active listening.

3 Repeat back what your customers say.

4 Thank them for bringing the issue to your attention.

5 Explain the steps you'll take to solve the problem.

6 Set a time to follow-up with them, if needed.

7 Be sincere.

8 Highlight the case's priority.

Explanation:

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