HR manager acts as a
in case of friction
between two employees.
a) Motivator
b) Mediator
c) Coordinator d) Linking pin
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Answer: HR Manager is a Mediator between to employees
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The correct answer is option (b) Mediator.
Explanation:
- HR manager acts as a Mediator in case of friction between two employees.
- Mediation to resolve a conflict between employees should be voluntary and conducted by a facilitator who is patient, able to remain neutral.
- A mediator's ultimate goal is to get the parties to change how they interact with one another.
- HR leaders often act as in-house mediators, since they usually know the parties.
- The mediator's role is to keep the parties talking and listening to each other.
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