Question

I. A. Read the passage given below and answer the questions that follow: ( 10 Marks)
1. Many a time people feel fatigue because of poorly designed workspaces. Your desk, your chair, your
computer and keyboard the placement, height, and angle of each of them – play a crucial role in
preventing muscle and eye strain. That is what has given rise to an interest in the study of ergonomics. It is
the applied science of equipment design at the workplace. Ergonomics is intended to reduce fatigue and
discomfort for people sitting and working in offices.
2. So why does it make sense for organizations to follow ergonomic principles? In a recent study, it has
been found that over 60% of individuals diagnosed with Repetitive Strain Injury (RSI) had received no
training in strain injury at their offices and another 30% had received incorrect ergonomic advice.
3. Another interesting find has been that employees who turn up to work in spite of being in pain can
cause massive productivity losses amounting to thousands of dollars annually. Research findings have
shown that most offices in India are operating with furniture that is a mismatch to the highly networked
work culture that exists and there is hardly any awareness among employees about ergonomics and how it
impacts them. This has resulted in an alarming 71% of employees suffering from rapidly spreading Musculo
Skeletal Disorders (MSD). The symptoms are back pain, shoulder pain of varying intensity, leading to
lowering of productivity of employees at work.
4. To counter this problem, some companies have created volunteers who are part of a ‘train and trainers’
initiative. They act as custodians of their bays and monitor their colleagues’ postures and advise them on a
day-to-day basis.
5. Talking about the part that employees can do to make their workplaces comfortable, some experts say
that from an employee’s perspective having knowledge of what is a safe working position, and what are
the right ways of relieving fatigue, how the current set-up can be optimized, what simple solutions can be
incorporated, can go a long way in creating a stress-free environment with healthy employees.
QUESTIONS:
(a) The study of ergonomics is essential in workplaces because it:
(i) plays a crucial role in preventing muscle and eye strain. (ii) is intended to increase fatigue.
(iii) causes massive productivity gains. (iv) cannot create a stress-free environment.
(b) To create a stress-free environment with healthy employees, organisations:
(i) need to follow ergonomic principles.
(ii) must train the employees the science of ergonomics.
(iii) should engage specialist to detect the MSD (Musculo Skeletal Disorders).
(iv) are intended to look into the poorly designed workspaces.
(c) Ergonomics is the applied science of …………………… design at the workplace.
(i) Equipment (ii) Empowerment (iii) Power (iv) None
(d) The symptoms of MSD (Musculo Skeletal Disorders) are back ………………… pain.
(i) Stomach (ii) Leg (iii)Eye (iv)Shoulder
(e) To counter the problem of ergonomics, some organisations have created ……………… who are part of a
‘train and trainers’ initiative.
(i) Voluntary (ii) Volunteers (iii) Compulsory (iv) No voluntary
(f) Your desk, your chair, your computer and keyboard are the __________ components of ergonomics.
(i) Dispensable (ii) Indispensable (iii) Powerful (iv) Withdraw
(g) Individuals diagnosed with _______have a congenial, stress-free environment in the organisation.
(i) RSI and MSD (ii) RBI and MDD (iii) SBI and BOI (iv) UBI and YES
(h) The right ways of relieving fatigue and discomfort for people sitting and working in offices is to
___________ergonomically.
(i) design computer (ii) design workspaces (iii) design modeling (iv) None
(I) People feel fatigue because of
(i) Comfortable work place (ii) Poorly designed workspace (iii) Good designed workspace (iv) None.
J. What is the full form of RSI?
(i) Repetitive strain injury (ii) Research Society of India
(iii) Repetitive strained injury (iv) Repetitive source injury

Answer 1

(a) The study of ergonomics is essential in workplaces because it:

• (i) plays a crucial role in preventing muscle and eye strain.

(b) To create a stress-free environment with healthy employees, organisations:

• (i) need to follow ergonomic principles.

(c) Ergonomics is the applied science of ___ design at the workplace.

• (i) Equipment

(d) The symptoms of MSD (Musculo Skeletal Disorders) are back ___ pain.

• (iv) Shoulder

(e) To counter the problem of ergonomics, some organisations have created ___ who are part of a ‘train and trainers’ initiative.

• (ii) Volunteers

(f) Your desk, your chair, your computer and keyboard are the ___ components of ergonomics.

• (ii) Indispensable

(g) Individuals diagnosed with ___ have a congenial, stress-free environment in the organisation.

• (i) RSI and MSD

(h) The right ways of relieving fatigue and discomfort for people sitting and working in offices is to ___ ergonomically.

• (ii) design workspaces

(i) People feel fatigue because of

• (ii) Poorly designed workspace

(j) What is the full form of RSI?

• (i) Repetitive strain injury

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