I have got a new pair of shoes but they are defaulted. Write a letter to the shop for refund or exchange of the pair of shoes.
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Halwasiya Market,
Rakabganj,
Lucknow
Subject: Complaint for defective pair of shoes
Sir
Through this letter of mine, I wish to inform you that I had purchased a pair of shoes on the receipt no. 10579 from your shop on 25th May, 20XX. It is of XYZ brand and the item no. is S15. On unpacking the box at home I found that both the shoes are for right foot.
I, therefore, request you to kindly replace the pair with a new one or refund the money.
I will be thankful if the matter can be attended to at the earliest.
Thanking you
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