I have to write a letter that my sister bought a cell phone from super gadgets last month.The speaker of the phone is now giving problem.write a letter of complaint to the authority concerned seeking replacement of the faulty phone.
Answers
Answer:
No. 124, Block G,
Moon Apartments,
Taman Emas,
61800, Batu Caves, Selangor
Dear Sir/ Madam,
On 18 May 2015, I bought an OPPO F11 mobile phone from you. I have discovered that the phone has a speaker problem. It always goes loud and slow suddenly. At night, The phone always makes the Nyquist sound.
The Consumer Rights Act / Sale of Goods Act 2015 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.
As you are in breach of contract I am entitled to have the phone refunded and I would request that you confirm that you will do this within the next 14 days.
I also require you to confirm whether you will arrange for my phone to be collected or will reimburse me for the cost of returning it.
I look forward to hearing from you.
Yours faithfully,
ABC (name)
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