I. Read the given passage carefully.
Listening is the power of concentration and it is also one of the best parts of self
development. A vital skill is becoming an effective communicator is the ability to listen. Listening
effectively is a powerful skill that can be learnt and practiced. You
will gain more respect and esteem through listening, rather than through talking.
Effective learners appreciate the flow of new ideas and information. The first habit of listening is to pay
attention to the person who is speaking. Give him your full attention. Attend not only with your ears but
with your whole body. Turn to face them. Gaze intently at them.
A good listener makes deliberate efforts to give a chance to other speakers also to express their thoughts
and views. He tries to learn from every speaker. He focuses on the content of the speakers message and
not on the speakers personality and looks.
Sometimes the speaker has difficulty getting his point across. Maybe they are not that good at speaking
or are seeking to explain a complex concept. You can help them and yourself by positive
encouragement.
If they lack confidence, encourage them with nods, smiles and positive noises. Show that you are
interested in them and don't mind that they are not particularly educated. If they are struggling with a
concept, try to paraphrase what they are saying. Asking positive questions is a generally good approach,
both to the test your own understanding and also to demonstrate interest.
Finally, be careful with how you react to what the other person says. It is easy to be put it off by listeners
who show a clear lack of interest, who do not seem to understand what you are saying for or who seem
more concerned with criticizing you and showing how they do not need to listen to you.
Before you give a response or a comment about what the other person has said, pause and think. Think
about what you would say and the effect that it would have. Consider if this is what you want to achieve.
Effective listening enhances the communication quality. It makes you attentive. It encourages optimistic
attitude, healthy relations and more participation. It leads to better decision making.
From your reading and understanding the passage, answer the following questions.
1) What is the first habit of effective listening?
2) What does a good listener do?
3) On the basis of your understanding the passage, pick the right meaning for the following words.
i) Very important ii) Stare iii) Complicated
4) Complete the following sentences using words from the passage.
i) Effective learners __________ the flow of new ideas and information.
ii) You can help them and yourself by positive ___________.
iii) Asking ___________ questions is a generally good approach.
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Answer:
1) The first habit of listening is to pay attention to the person who is speaking.
2) A good listener makes deliberate efforts to give a chance to other speakers also to express their thoughts and views. He tries to learn from every speaker. He focuses on the content of the speakers message and not on the speakers personality and looks.
3) i. Necessary or essential
ii. look fixedly or vacantly at someone or
something with one's eyes wide open.
iii. complex
4) i. appreciate
ii. encouragement
iii. positive
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