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• Business leadership is said to be about giving clear direction and vision for an organisation –
often requiring charismatic attributes and strategic vision.
• ‘Intellectual ability’ is important for the ability to:
– see ‘the big picture’
– differentiate between tactical and strategic issues
– analyse, evaluate, make decisions
– understand and apply theory and concept
– convince others – negotiate – compromise etc.
• ‘Emotional Intelligence’ (EI) is a recent concept which is seen by many as important, if not
more important than intellectual intelligence for effective leadership – the concept of multiple
intelligences.
• Defi nition of EI – the ability to understand own emotions and that of their colleagues, manage
them to support improved performance.
• The concept of Emotional Intelligence Quotient (EIQ) and Goleman’s EI competences.
• The potential liability of a leader without a competent EIQ.
• The relative importance of IQ and EIQ – reviewed – different assertions and conclusions in
the literature.❤️
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