Question

i. What are the steps involved in activity of making a phone call?

Answer 1

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To help you make the most effective business call possible, following a few basic steps can be of help.

$\implies \sf \bold{\red{}}$ㅤPrepare. Take a moment to prepare before you pick up the phone. ...

$\implies \sf \bold{\red{}}$ㅤ

Identify Yourself. Always identify yourself to the party that answers the phone. ...

$\implies \sf \bold{\red{}}$ㅤIdentify Purpose. ...

$\implies \sf \bold{\red{}}$ㅤTake Time to Listen. ...

$\implies \sf \bold{\red{}}$ㅤReview Call