Question

identify the four characteristics of quality design.​

Answer 1

Garvin's “eight dimensions of quality.” These are:

• Performance.
• Features.
• Reliability.
• Conformance.
• Durability.
• Serviceability.
• Aesthetics.
• Perceived quality.

Answer 2

Answer:

Hope it will be helpful to you

Explanation :

The four characteristics of quality design are as follows :

• Reliability: the degree to which the information system remains free of breakdowns

• Robustness: the degree to which the information system can simply proceed after the breakdown has been rectified

• Recoverability: the ease and speed with which the information system can be resumed following a breakdown

• Degradation factor: the ease with which the core of the information system can proceed after a part has shut down