if the audio has no sound
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Then that's not an audio.
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To fix this, right-click the speaker icon in the Windows taskbar and choose Sounds to enter the audio preferences. Under the Playback tab, find the device you want to use—if you don't see it, try right-clicking and checking Show Disabled Devices—then select the output device and click the Set Default button
thank you.
extra information.
Hardware problems can be caused by outdated or malfunctioning drivers.
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