Question

If you are managing people from different cultures, what other qualities and skills do you need? (500 Words)

Answer 1

Today’s workplace is much more diverse than twenty years ago.There are people in an office from all sorts of backgrounds, including nationalities, ethnic groups or religions. In addition, the complexity of the modern working environment also contributes towards the diversity of education , self-perceptuals  (positive or negative) and social classes

Explanation:

Thus, more than ever before, a manager should have the so-called “multicultural management skills.”

• It is important to note the different communication styles when you meet these team members from multicultural background. Some regions may be known to be direct, and others may favour more deferential communicating ways. Be ready to adapt your own communication when you know your team members so that different communication styles do not act as impediment to the work. You can begin to address differences to overcome differences when you meet your team members.
• You need to know the roles that people play within your team as a team leader. Communication challenges can arise in multicultural team & it is essential not to get into trouble. It's time to step in if you see indications of a project  being delayed or there is interpersonal conflict. Empathy is essential for each team member to ensure that the conflict does not escalate.
• Develop the habit of knowing about approaching issues by people from a different culture. To help you develop this capacity, use your coach/ mentee skills. Ask them, "How would this typically be done by people in your culture? " Identify the restrictions of  typical ways of thinking  in your culture & practice applying alternative ways of thinking from other cultures.
• A certain level of patience is needed in staff members in a multicultural environment. Individuals from diverse backgrounds often have various approaches to tasks & human interactions. They 're not right or wrong, they 're only different. Have patience to take the time to fully understand where teammates come  from in"different" workplace scenarios can help all of you work better and more effectively together.
• Cultural differences vastly and widely vary from religious to cultural standards. People from various backgrounds bring into the workplace a number of professionally & personally acceptable practical activities. It is essential to respect their differences regardless whether you agree with your team members or not. This means limiting yourself to commenting on things with which you are unfamiliar or which are not particularly acceptable and taking cultural backgrounds of your colleagues into account.

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