Question

If you are the restaurant manager and a guest complaints of poor food and service quality, describe the steps you would follow to address the issue. ​

Answer 1

Answer:

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Explanation:

So first of all you have a complain that your food quality is poor and service is also poor.

• Find the reason for that.
• Like to increase food quality, try to invest more money for good raw food material of good brands. Purchase a good amount of vegetables and grains from market.
• You can also take the grains and vegetables or fruits directly from the farmers. That would always would be beneficial
• Your employees like chef, waiter, servers, captain or the manager should be well educated, should have the powers to handle the guest politely and properly. He should be given properly salary so he would happy.
• The manager also should give out some rounds around the tables asking the guest if they need something, you should yourselve serve some tables
• Thus would increase the image if your restaurant.

Thank you!!