Question

"If you have any any unresolved consumer disputes, do not feel that you are helpless, do not hesitate to assert your rights. Approach the District Consumer Forum for speedy redressal."
The statement has been made by the:
1. State Excise Department
2. Department of Information and Public Relation
3. Ministry of Health and Family Welfare
4. Department of Consumer Affairs

Answer 1

Answer:

" If you have any any unresolved consumer disputes, do not feel that you are helpless, do not hesitate to assert your rights. Approach the District Consumer Forum for speedy redressal."

The statement has been made by the:

Department of Consumer Affairs

Explanation:

• The Department of Consumer Affairs is one of the department under the ministry of consumer affairs, food and public relations.
• The Department administers the following policies for the consumers-

1. Price monitoring.
2. Essential commodity availability.
3. Consumer movement.
4. Control of (BIS) Bureau of Indian Standards and Weights and Measures.

• A dissatisfied consumer can file a complaint directly with the national commission or he or she can appeal against the decisions of the state commission within a month from the date of the order.
• The Consumer Protection Act, 2019 was enacted to deal with the matters related to the violation of consumer's rights or the misleading advertisements, unfair trade practices etc.

Therefore the correct answer is Option 4. Department of Consumer Affairs.

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