Imagine that
you are a manager of large bank. You have to train your staff
to serve your customers in a polite manner. However, several
members of your staff have very limited English language
skills. How would you communicate with them effectively?
Answers
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Staff can be trained by giving them respect and becoming more practical.
Explanation:
- Effective communication is very helpful in building amicable relation with coworkers.
- An effective and important component of communication is non-verbal communication.
- If the staff can not understand the English language then I'll train them in the language they can easily understand.
- A smile is the best way to deal with your coworkers and it makes them feel easy.
- I'll listen to them and will respect them.
- I will acknowledge their opinions.
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