Question

Imagine you are going to interview a Travel agent to know how he
achieves his goals. Prepare a set of 8 to 10 questions.
 Initial question (Personal)
 Content questions.
 Probing questions
 Closing questions

Answer 1

Travel Agent

A Travel Agent's job involves giving clients well informed travel advice about best places to travel. This also invloves giving advice on when to travel in line with his/her client's financial capabilities and needs.

Travel agents are sales personnel, travel enthusiasts and customer service all rolled up in one.

When interviewing a Travel Agent about how he/she achieves his/her goals, here are some of the questions that you would not want to miss:

Initial questions ( Personal questions)

1. Why did you choose to pursue a career as a Travel agent?
2. What makes you different from all other Travel agents?

Content questions

1. How do you organize your work to achieve your goals?
2. What is your number one secret on how to communicate effectively with clients?
3. Do you read and do research every time you plan for an itinerary.
4. What do you think makes clients keep coming back to you?

Probing questions

1. How do you go about planning a tasking itinerary?
2. Tell me about your training. How did you get to become such a great Travel agent?

Closing questions

1. What advice would you give to upcoming travel agents on what they should do to ensure they get the most out of this career?
2. What or whom do you owe your success to?

Answer 2

"What best describes about you?

What makes you stand out from others?

What drives you to be a travel agent?

How your work experience adds value to this position?

How do you feel about working in sales to achieve company goals?

What is the highest number of bookings you made in your tenure for air travels, cars and hotels?

How do you help clients find the lowest fees?

If you are talking to a piqued customer, how do you build a rapport or handle him/her?

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