Business Studies, asked by prabhjotkaur3801, 1 year ago

Importance of customer satisfaction meaning or measurement

Answers

Answered by Anonymous
0

HIYA MATE...

YOUR ANSWER IS:-

It is a measure of how products and services supplied by a company meet or surpass customer expectation.Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specifiedsatisfaction goals."

HOPE IT'LL HELP YOU!!

Answered by shilpa85475
0

We have to keep track of our customer satisfaction when doing any business or sell any product.

Explanation:

  • A complaining customer is always good because his complaints only will help us to increase the quality of product or business.
  • Only when we understand the requirement of the customer we will know about the actual requirement in the market. Based on that we can develop the quality of our product.
  • This will always help us to survive in the market regardless of the competition.  

To learn more:

1. The number of amplitude modulated broadcast stations that can be accomodated in 300 khz band width for highest modulating frequency 15 khz will be:

https://brainly.in/question/3472976

2. For a broadcast electromagnetic wave having frequency of 1200 kilo hertz number if waves

that will be formed in 2 kilometre distance are​:

https://brainly.in/question/11105048

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