Importance of eye in various forms of oral communication
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Eye communication:
establishes rapport
strengthens listener involvement
contributes to a higher retention level
increases your ability to persuade
A successful communications experience requires engaged eye communication. If the listeners’ ears are open but their eyes are closed, no connection can be made. Eye communication is the key.
On the other hand, eye roll is discounting what the other person said. It is a put-down, and is actually much stronger a put-down than we tend to think. Often after an eye roll is picked off by the other party we hear the reply, “But I didn’t say anything.”
Look at this classic case of disdain shown by the many eye rolls (and other behaviors) from the TV show, The Apprentice:
establishes rapport
strengthens listener involvement
contributes to a higher retention level
increases your ability to persuade
A successful communications experience requires engaged eye communication. If the listeners’ ears are open but their eyes are closed, no connection can be made. Eye communication is the key.
On the other hand, eye roll is discounting what the other person said. It is a put-down, and is actually much stronger a put-down than we tend to think. Often after an eye roll is picked off by the other party we hear the reply, “But I didn’t say anything.”
Look at this classic case of disdain shown by the many eye rolls (and other behaviors) from the TV show, The Apprentice:
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