Importance ofrole of emotion in interpersonal communication
Answers
Defining effective communication
Believing that communication is the act of exchanging ideas is too narrow a definition. It is far more than this. Think about the way in which we communicate, how people talk, and the signals they provide. Communication is more than simple words: effective communication is a two-way exchange of information, emotions, and intentions.
When you are able to communicate effectively, you will be able to form deeper relationships, build an alliance of teamwork, commit yourself and others more easily to responsibility, and increase your problem solving ability. To communicate effectively requires adept skills that include listening, assertiveness, nonverbal techniques, emotional intelligence, and the ability to manage stress.