Improving relationship specific example
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Answer:
Without your old or new customers, you wouldn’t have a business.
So it’s worth knowing how you can strengthen and deepen the relationship that you have with your customers, in order to maintain high customer retention rates and customer loyalty, for a long time.
Plus, if you take care of your customers, they’ll do a lot of your marketing for you, by telling others how great you are.
Which is worth the effort – especially when you consider that 92% of people trust recommendations from friends and family more than any other form of marketing. Which proves that relationship marketing is beyond valuable.
In this post, we’re going to look at how you can improve your customer retention by strengthening the relationships you have with them.
We’ll go over some of the strategies you can use to strengthen and deepen customer relationships, in ways that you may not have known of before.
By the end of this post, you’ll be eager to put what you’ve learned into action, so that you can benefit from having better customer relationships that will benefit them and your small business.