In a big chain of retail stores annual performance appraisal system is used as a base for determining the
employee’s annual raise. Upper management has the authority to double the increment on an exceptional
performance. One of the problems with the appraisal system is that it is more inclined towards
subjectivity. A new sales manager joined the chain in December 2019 and annual performance appraisal
of two supervisors one from grocery section and one from the toys section was due in April 2020. Due to
lockdown in March 2020 the sales of grocery section were above targets and consequently, the supervisor
from the grocery section got double increment on the recommendation of the manager.
Question: Keeping in view, the possible raters’ error in performance appraisal, discuss the specific error
that occurred in this scenario and how it could be handled? Justify your answer with solid arguments.
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sawal dekh kar dar lag gaya
mae going means jati bole tu bagtii
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