In a good questionnaire,
a. Number of questions should be as small as possible
b. Questions related mathematical computations should be asked.
c. Personal questions should be preferred.
d. Questions with negative approach should be avoided.
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Answers
Answer:
1. Don’t write leading questions
Top survey mistake #1: Questions should never be worded in a way that’ll sway the reader to one side of the argument. Usually you can tell a question is leading if it includes non-neutral wording.
2.Avoid loaded questions
Loaded questions are questions written in a way that forces the respondent into an answer that doesn’t accurately reflect his or her opinion or situation. This key survey mistake will throw off your survey respondents and is one of the leading contributors to respondents abandoning surveys.
In the case of the example above, it makes sense to break the question into two; satisfaction with pay and satisfaction with work benefits. Otherwise, some of your respondents will be answering the question while giving more weight to pay, and others will answer giving more weight to work benefits.
3.Good Questions: How satisfied or dissatisfied are you with the pay of your current job? How satisfied or dissatisfied are you with the work benefits of your current job?
It’s also easy to double-barrel a question by giving more than one group for the respondent to consider.
Bad Question: How useful will this textbook be for students and young professionals in the field?
Now the respondent is forced to give a single answer for both parties. Instead break the question into two; one measuring usefulness for students and one measuring usefulness for professionals.
Good Questions: How useful will this textbook be for students? How useful will this textbook be for young professionals in the field?
4. Absolutely do not use absolutes in questions
Absolutes in questions force respondents into a corner where they can’t give useful feedback. These questions usually have the options Yes/No and include wording such as “always,” “all,” “every,” “ever,” etc.
Bad Question: Do you always eat breakfast? (Yes/No)
Read literally, the example above would force almost any respondent to answer “No.” Even then, there would be some respondents who would interpret the question as asking whether they always eat a full breakfast when they have a chance.
The inflexibility of absolutes makes questions too rigid to be used in a survey. Instead, the question should have a variety of options that people will feel more comfortable choosing from.
Good Question: How many days a week do you usually eat breakfast? (Every day/ 5-6 days/ 3-4 days/ 1-2 days/ I usually don’t eat breakfast)
5. Be clear by speaking your respondent’s language
Regardless of who’s taking your survey, use clear, concise, and uncomplicated language while trying to avoid acronyms, technical terms or jargon that may confuse your respondents. And make sure to provide definitions or examples if you need to include tricky terms or concepts. That way, you can be certain that almost anybody can answer your questions easily, and that they’ll be more inclined to complete your survey
Generally, you should strive to write questions using language that is easily understood. Certain sample groups, however, may have a knowledge base that can make the use of more difficult terms and ideas a viable option.
Ask yourself if your respondents have a deep understanding of certain events, terms, and issues dealt with in the survey. The more you can focus on writing good questions, as opposed to explaining things in common terms, the better.
Answer:
A good questionnaire is one which help directly achieve the research objectives, provides complete and accurate information; is easy for both interviewers and respondents to complete, is so designed as to make sound analysis and interpretation possible and is brief.