In planning, defining procedure means
(a) setting goals
(b) making a policy
(c) laying down rules and regulations
(d) defining course of action
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Answer:
a) Setting Goals
Objectives are the main part of plan. Setting objectives is the first step of formulating plans, the success or failure of plan depends upon the objectives of the organization. To determine the objectives is the first step and most important procedure of making plan.
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(d) defining course of action
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