Question

In writing a routine claim, how would the message be structured?

Answer 1

A claim letter is a persuasive letter written by a customer to a business owner or shopkeeper to identify a problem with a product or service.

Routine claim can also be referred to as a letter of complaint.

To structure the message, first of all the product should be specified.

Next the problem with the product should be written in detail.

Then you have to specify that you have attached receipt or bill with the letter.

Further you can mention the mode by which corrective measures can be taken, i.eeither you are sending the item for return or you are expecting service person for repair.