industrial sales company limited (ICS) is a distributor of pumps and compressor for Maharashtra state excluding mumbai and greater mumbai. In order to increase sales in Nashik - Jalgaon - Aurangabad region, they hire a senior sales manager Mr.Pethe and ask him to operate from nashik. However, very soon there are complaints from sales manager nearby pune , mumbai and even Nagpur that Mr.Pethe and his team are trying to meet customers in their region and do business. Mr.Pete however confirms that he is only meeting the regional officers of pune and mumbai based companies in his own Nashik - Aurangabad area and there is nothing wrong with it. soon this dispute reaches the regional manager Mr.Seth in Mumbai. (a) what are the problems with the territory design in this case? (b) if you were mr.seth what will you do to control the situation?
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a) mr pethe was trying to snatch the customer from other dealers which they could not see even if he is dealing in nasik he is hampering their business that would not be tolerated by other dealers
b) if i would be mr seth i would have come into deal that apply swot technique which will be beneficial for both
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