Informal communication: grapevine-water-cooler communication
Answers
rapevine communication is informal workplace dialogue in its purest form: it is characterized by conversations between employees and superiors that do not follow any prescribed structure or rule-based system.
Grapevine communication spreads rapidly and likely touches each person throughout the organization. The social and personal interactions of employees determine the frequency and reach of grapevine communication. It is an inevitable byproduct of workplace communications. Human beings have a desire to communicate with one another, and this will not always come in a form that is approved by senior management. Grapevine communication is so complicated that various categories define it. There is a single-strain chain where information travels straight from person A to person D. The Gossip Chain sees one person spread the news to as many people as they can while the Probability Chain disperses information randomly and in turn, others do the same. Lastly, the Cluster Chain reveals one person telling a selected group of people who also spread the news to another cluster. These are all various ways that company information can informally travel throughout the organization.