Question

Informal communication supplements the formal communication in many ways.” How? ​

Answer 1

Answer:

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Explanation:

Informal communication refers to interchange of information unofficially. Through it, the superiors gather such information from their subordinates as may be difficult to get through formal communication. Except this, it provides many such advantages which are not possible in formal communication. These advantages provide strength to the formal communication.

Advantages: The informal channel of communication has the following advantages:

(i) Fast and Effective Communication: Under this communication, the messages move fast and their effect is equally great on the people.

(ii) Free Environment: Informal communication is done in a free environment. Free environment means that there is no pressure of any office — big or small. The attached reactions of the employees can easily be collected.

(iii) Better Human Relations: Informal communication saves the employees from tension. Freedom from tension helps the establishment of better human relations. This also affects favourably the formal communication.

(iv) Easy Solution of the Difficult Problems: There are many problems which cannot be solved with the help of formal communication. There is more freedom in informal communication which helps in using difficult problems.

(v) Satisfying the Social Needs of the Workers: Everybody wants good relations with the high officers at the place of his work. Such relations give satisfaction to the employees and they feel proud. But this can be possible only with the help of the informal communication.

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