Question

Internet banking questionnaire customer satisfaction​

Answer 1

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1. Did you face any issues while making a transaction.

2. How fast our app/site for navigation, rate 1-5. 5 beaing the stop score.

3. Did you face any delays for receiving OTPs during transaction.

4. Did you face any browser issue or compatibility? (N/A for app).

5. Overall how would you like to rate our services.

6. Any improvements or suggestions to improve our app/site.

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Hope it's helpful :)