introduction booklet about customer service
Answers
Answer:
what is this what topic is this
Answer:
There is no faster path to creating exceptional customer service than by learning from those who have done it before. You can take a course, but not everyone has time for that. You can learn on the job, but we’re all familiar with those growing pains. The quickest way, and the one with the least impact on our day-to-day is to brush up on your skills by reading published advice from experts.
The right book can be a huge timesaver, helping you avoid common pitfalls and grow beyond the limits of your personal experience. But there are so many customer service books published that you could spend your entire career just reading them. But how do you choose which books are the best, so you’re making the most out of your study time?
If you’re starting, growing or working in a customer service team, we’ve collected the books we think are most worth your valuable time.