Question

introduction to consumers rights​

Answer 1

Consumer Rights:

There are basically 6 rights to consumers. They are;

1. Right to saftey
2. Right to choose
3. Right to be informed
4. Right to consumer education
5. Right to be heard
6. Right to seek redressal

Consumer Protection Act:

“An Act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith.”(According to Consumer Protection Act, 1986).

Consumer Protection Act, 1986 seeks to promote and protect the interest of consumers against deficiencies and defects in goods or services. It also seeks to secure the rights of a consumer against unfair or restrictive trade practices. This act was passed in Lok Sabha on 9th December,1986 and Rajya Sabha on 10th December, 1986 and assented by the President of India on 24th December, 1986 and was published in the Gazette of India on 26th December, 1986