is 22. According to Gartner, 4-phase maturity model can be arranged in sequence as (A) Transaction, Interaction, Transformation and Information (B) Information, Transformation, Interaction and Transaction (C) Transaction, Information, Interaction and Transformation (D) Information, Interaction, Transaction and Transformation
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The correct option is (D) Information, Interaction, Transaction and Transformation
- The model is a categorization system that identifies several growth stages in the electronic delivery of government assistance.
- The four phases are -
- Information - Refers to the presence on the web with effective and efficient information.
- Interaction - Refers to the interaction among government and public via applications
- Transaction - Refers to the procedure of facilitating transactions without going to the office
- Transformation - Refers to the integration and availability of various systems ar one place.
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