Question

is a mode where you engage
with your customers on a real-time basis
via an instant messenger and provides
solutions to all their queries related to
your brand offerings.
OTwitters
Chat box
Chatbots
Clear selection​

Answer 1

Answer:

Chatbots, IBM estimates, can successfully answer up to 80% of routine questions. Costs are far lower as a chatbot can address thousands of queries at once, whereas humans are limited to one query at a time.Jun 16, 2019