Question

_______ is define as tool for controlling the quality of the product & services to ultimately gain the customer satisfaction

Answer 1

Answer:

retail is the correct answer

Answer 2

Correct Answer:

Quality control.

Explanation:

• Quality control is the mechanism which is used for the products and services to measure up to the specifications determined from the promised consumer's demand.
• A good quality control score refers to how good a product stands on the satisfaction scale of the consumers.
• It's important to check the quality of products before sending them out in the market because if it doesn't bode well with the public then its of no use and will be rejected.
• For example, a watch should be able to tell the correct time without any delays otherwise what's the use of having a watch if it doesn't tell right time or a pen should be able to write properly.

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