It operations management have been asked by a customer to carry out a non-standard activity that
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The question is INCOMPLETE. Keeping in view the complete question i.e: IT operations management have been asked by a customer to carry out non-standard activity that will cause them to miss an agreed service level target. How should they respond?, the answer is as under;
They should make a decision based on balancing stability and responsiveness
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Make the decision based on balancing
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