job description of a control desk?
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Job Summary
It is the area in the department where all information is received and where messages are conveyed to housekeeping and other sections of the hotel. One of the main functions of the control desk is ensuring smooth coordination between housekeeping and other departments.
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Responsible for Departmental keys and guest room master cards. Responsible for all calls coming to the Desk and to convey the right message to the right person. Maintaining records related to day to day operations of Housekeeping. ... Prepare the room discrepancy list for Front office.
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