Question

Kartik joins a garment factory as a plant supervisor in Lucknow. He

observes that the output of some workers is very low as compared to the

standards set for their performance. On analyzing the reasons for the

same, he finds out that a lot of time of the workers is wasted in getting

the requisite materials issued form the store. Whereas on asking, the

store keeper complains that there is no harmony in the working of the

production department as a whole. Every day the workers approach him

at the least minute to procure different kinds of threads, laces, mirrors,

buttons etc. if it is not available in the store then he has to place an order

with the purchase officer. As a result, a lot of time of the workers is

wasted. So, in order to integrate the various production activiti es,

henceforth, Kartik ensures that the store keeper is informed well three

days in advance about the requisite materials. Consequently, the store

keeper is able to keep the materials ready for the workers every morning

in accordance with their requirements.

1. Identify and explain the quality of management that Kartik has

introduced in the working of the production department as a

corrective measure to control the output of the workers.

2. State briefly and two points highlighting the importance of quality of

management identified in part (a)​

Answer 1

Answer:

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