Kavita Ghai was the managing director of a restaurant in lucknow called healthy kitchen. The restaurant was doing well and the volume of work started increasing slowly and steadily. Kavita ghai was not able to manage all the work on her own. The increasing magnitude of work made it impractical for her to handle it all by herself. Moreover her objective is to open more branches of this restaurant at different places. She appointed Nikhil Gupta, as a general manager of healthy kitchen lucknow and gave him right to command his subordinates and to take actions within the scope of his position. For smooth running of the restaurant she also gave him authority to hire and train the staff as per the requirements. Kavita Ghai was satisfied with the work of nikhil gupta and was able to open other branches of the restaurant in Agra and kanpur also. (a) Identify the concept followed by kavita ghai which helped her to open the new branches of the restaurant. (b) Also, explain briefly the two points of importance of the concept identified in (a) above.
Answers
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(@)the concept followed by kavita ghai which helped her to open the new branches of the restaurant was the understanding concept.
(ß) the two points of importance of the concept identified in (a) above
are↪
⭐it helped her solve the problem.
⭐imitiation got easier.✔
The concept discussed in this question is Delegation.
Delegation is the concept that states the permission granting to the authority of subordinates to operate within the prescribed limits and measures.
Effective Delegation has a lot of advantages some of them being:
(i) Effective management: To empower the employees, the manager must take all the measures in an organization that work more effectively in favors of employees and the attention is not distributed due to lack of facilities.
(ii) Employee development: When an organization follows the rule of delegation properly as a result employees get more opportunities and streams to utilize and showcase their talent and skills.
(iii) Facilitating growth: Delegation helps in the expansion of the range of an organization by providing a ready , prepared and industry oriented workforce to take up leading positions and make it excel in new ventures and companies.
(iv) Basis of management hierarchy: Delegation if followed in an authority establishes a healthy superior-subordinate relationships, that form the basis of the hierarchy of management.
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