Computer Science, asked by snehashinde737, 5 hours ago

Knowing customer's real time pulse is huge challenge today. How can you leverage data science to help in predicting customer experience/sentiment proactively unlike the existing survey mechanisms which are reactive in nature? (Hint: Think about factors that can influence customer experience)

Answers

Answered by nidaeamann

Explanation:

Nowadays the use of smart watches has become quite common. These smart watches can capture various form of data about a person. One thing that we can incorporate in that watch is to predict the customer sentiment level and then transmits data to a system. This data then gives a feedback to the client about the experience of customer

Previous Question

Next Question

Knowing customer's real time pulse is huge challenge today. How can you leverage data science to help in predicting customer experience/sentiment proactively unlike the existing survey mechanisms which are reactive in nature? (Hint: Think about factors that can influence customer experience)​

Answers

Knowing customer's real time pulse is huge challenge today. How can you leverage data science to help in predicting customer experience/sentiment proactively unlike the existing survey mechanisms which are reactive in nature? (Hint: Think about factors that can influence customer experience)