___ lacks communication credibility a) Horizontal
b)Formal
c)Grapevine
d)Diagonal
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Answer:
formal
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The correct answer is formal,
- A formal communication is a type of communication which is formal in nature, it does not contain any words that are related to personal information.
- A formal communication lack trust which is the main meaning of credibility.
- Credibility in communication helps knowing people's pattern and emotion which lacks in formal communication.
- Formal Communication is used mostly in business organizations, government undertakings, corporate offices, etc.
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