Question

Let's take a look at the Schukat Electronic case study. Schukat has a 24h delivery promise. In order to keep up with its promise Schukat uses the Action Engine to proactively inform employees about necessary measures in real-time and trigger SAP Workflosws. How high is the success rate for on-time shipments at Schukat now?​

Answer 1

Answer:

Schukat Provides Same-Day Deliveries with Celonis Process Mining

Fast delivery times are not just a promise for customers, these criteria are a decisive competitive advantage. This is Georg Schukat, owner and CEO of Schukat Electronic in Monheim, a distributor of electronic components with over 25,000 products in the portfolio. 24-hour delivery service is already provided by Schukat, but the requirements for the customer’s website go even further: the desire is Same-day-delivery. It is an underpinning that can be realized only by means of continuous digitization and highly efficient, transparent processes.