Question

Letter of complaint

You are Shaurya/ Suhasini residing in Bengaluru. You had purchased a dress from an online

store, which you later found to be defective. Write a letter of complaint to the customercare

manager. Invent the necessary details

Answer 1

Answer:

From: _________@_____.___ (Sender’s Email Address)

To: ___________@______.___ (Receiver’s Email Address)

Date: __/__/____ (Date)

Subject: Complaint regarding ________ (Product name)

Respected Sir/ Madam,

My name is _______ (Name) and I am writing this to you in reference to the product which I ordered on __/__/____ (Date).

Through this mail, I would inform you that on __/__/____ (Date), I ordered ________ (Product Name) from your _________ (Medium – offline store/ website/ application) bearing order number ________ (Order number). The payment of the order was done via _______ (Cash/ Card/ EMI). I beg to inform you that the product received at the time of delivery is found to be faulty. The issue with the ________ (Product Name) is _______ (Mention issue).

This being in warranty, I request you to kindly take adequate action in order to get it repaired. In case query arises, you may contact at _______ (contact number). I am attaching a copy of the bill along with this mail.

Thanking you,

Yours Truly,

________ (Digital Signature – If required)

________ (Name),

________ (Contact Number)