Question

Letter to manager about poor internet connction

Answer 1

ADDRESS

DATE

Dear Sir or Madam,

I am writing to report the extremely slow internet connection we are experiencing recently in our region, which has never happened before.

From our end, the connection speed could be as low as 1 kb/s, and we sometimes even have problems in using google. This has significantly affected our life. My husband used to be working from home, but now he has to drive more than ten kilometers for work. At the meantime, I have to stop using the internet, so that my son has a better speed. We have paid the bills, and actually this region all are suffering from the same issue.

I wonder if you can send people to come over and help to check if we need to install new cables, since they might be fairly old. At least, this will help us to locate the problem and hopefully can speed up the internet soon.

Thanks,