Lookingfor commonalities when listeningis?
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Active listener technique
paraphrase the speaker's meaning
When responding to a speaker
be brief
Emphatic listening takes into account the speaker's
thought and feelings
Sterotype
fixed impression of a group of people
Selective Attention
tendency to attend to those things that you want to see or that you expect to see
Script
organized body of information
Responding
feedback given to speaker
Direct Speech
speech in which the speakers intentions are stated clearly and direectly
Waiting Listener
person who waits for cues to take over when speaking turn
Active Listener
process by which the listener expresses his or her understanding of the speakers total message, including the verbal and nonverbal clutter
Preoccupied Listener
Person who listens to other things at the same time
Communication Apprehension
fear of anxiety about communication interaction
Listening
active process of receiving aural stimuli consisting of 5 phases: receiving, understanding, remembering, evaluating, and responding
Evaluating
judging a message in some way
Cognitive Restructuring
Theory that unrealistic beliefs generate a fear of failure
Understanding
learning what the speaker means
Remembering
remembering a message
Self-disclosure
communicating information about yourself to another person
Assertive Behavior
behavior that enables you to act in your own best interests without denying or infringing on the rights of others
Self-esteem
value you place on yourself
Indiscrimination
a focus on classes of people and things without recognizng their uniquesness
Self-Concept
feelings and thoughts about strengths and weaknesses, abillities and limitations.
understanding is part of
listening
listeners have
goals
face to face ___, one blends verbal and nonverbal messages
communication
Effective Listening includes
confirming ones understanding of a mesage
Critical Listening involves
listening to evaluate information given
Logic and reason are key to
critical listening
Responding step of listening
can be verbal or nonverbal
Better Listeners
women
Nonverbal Listeners
important for a listeners to understand
Listener delaying feedback
might be appropiate in some circumstances
Paraphrase
summarzie
Looking for commonalities when listening
is a good idea
Differences in listening
womens tend to give more feedback; men listen more quietly
paraphrase the speaker's meaning
When responding to a speaker
be brief
Emphatic listening takes into account the speaker's
thought and feelings
Sterotype
fixed impression of a group of people
Selective Attention
tendency to attend to those things that you want to see or that you expect to see
Script
organized body of information
Responding
feedback given to speaker
Direct Speech
speech in which the speakers intentions are stated clearly and direectly
Waiting Listener
person who waits for cues to take over when speaking turn
Active Listener
process by which the listener expresses his or her understanding of the speakers total message, including the verbal and nonverbal clutter
Preoccupied Listener
Person who listens to other things at the same time
Communication Apprehension
fear of anxiety about communication interaction
Listening
active process of receiving aural stimuli consisting of 5 phases: receiving, understanding, remembering, evaluating, and responding
Evaluating
judging a message in some way
Cognitive Restructuring
Theory that unrealistic beliefs generate a fear of failure
Understanding
learning what the speaker means
Remembering
remembering a message
Self-disclosure
communicating information about yourself to another person
Assertive Behavior
behavior that enables you to act in your own best interests without denying or infringing on the rights of others
Self-esteem
value you place on yourself
Indiscrimination
a focus on classes of people and things without recognizng their uniquesness
Self-Concept
feelings and thoughts about strengths and weaknesses, abillities and limitations.
understanding is part of
listening
listeners have
goals
face to face ___, one blends verbal and nonverbal messages
communication
Effective Listening includes
confirming ones understanding of a mesage
Critical Listening involves
listening to evaluate information given
Logic and reason are key to
critical listening
Responding step of listening
can be verbal or nonverbal
Better Listeners
women
Nonverbal Listeners
important for a listeners to understand
Listener delaying feedback
might be appropiate in some circumstances
Paraphrase
summarzie
Looking for commonalities when listening
is a good idea
Differences in listening
womens tend to give more feedback; men listen more quietly
Answered by
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active listening technique
thankyou!!!1
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