Psychology, asked by TbiaSamishta, 11 months ago

magine you work in the medical records department of a large clinic. When you check the voicemail one morning, there is a message from Mrs. Jones, a patient?s wife. She is unhappy because the office has refused to release her husband?s medical records to her. Releasing the records to Mrs. Jones would be a violation of the patient?s privacy. You must respond to Mrs. Jones. Decide what medium you will use to most effectively communicate your message (phone, email, text message, etc.) and compose the response you will provide to her.

Answers

Answered by Abisneha123
4

I say lie to her......

Answered by Sidyandex
3

I understand your worry regarding your husband’s health.

But I cannot provide you the medical reports of him.

Our company follows a strict policy regarding the details of our patient and providing the medical reports to you would be considered as a violation of company policy.

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