Social Sciences, asked by manjit68, 1 year ago

maintion any two stage of cheqk out proceudere

Answers

Answered by UjjwalAgarwal107
0
Here's you answer mate

If front office personnel have collected and posted guest late charges in an appropriate and timely manner, then the guest checkout can proceed without any bottle necks. However, when the cashier or front desk clerk must make several phone calls to the restaurant, gift shop, and switchboard to verify charges, delays and disputes can occur.

The guest checkout involves the following steps:

Guest requests checkout.

Desk clerk inquires about quality of products and services.

Guest returns key to desk clerk.

Desk clerk retrieves hard copy of electronic folio.

Desk clerk reviews folio for completeness.

Guest reviews charges and payments.

Guest determines method of payment.

Guest makes payment.

Desk clerk inquires about additional reservations.

Desk clerk files folio and related documents for the night audit.

Desk clerk communicates guest departure to housekeeping and other departments in the hotel if necessary

Hope this help you
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