Management problem solving he said,she said
Answers
Answer:
The managerial problem-solving process is a never-ending cycle of planning, doing, checking, and acting, while also monitoring the situation and the outcomes. As needed, managers make adjustments to their plans so that the team can continue to move towards the solution that will lead them to better business results.
Explanation:
In today’s digital and complex world, it is highly unlikely you will be truly faced with investigating one person’s word against another’s without any other stitch of facts. Keep in mind, when you are conducting a workplace investigation, your determination of whether an allegation has merit has to be based upon the preponderance of the evidence. In other words, is it more likely than not that the incident occurred? The beyond a shadow of a doubt does not apply. What it will require from you as an investigator is to take a closer look, dig a bit deeper and be willing to assess the credibility of the individuals in the situation.
Let’s say Will alleges that supervisor Sarah has been making inappropriate advances to him during their weekly one-on-one meetings. Will is very uncomfortable and has told Sarah that he is not interested but she continues to pursue him and as a result, it is impacting how she is rating his performance. He is sure that Sarah will deny this when asked. According to Will, no one has witnessed these advances, and of course, he has no recording, video or written evidence. You interview Sarah and she denies these allegations contending that Will is making these claims to save his job. Classic his word against hers.
When faced with this type of situation, here are 6 credibility assessment strategies that you can employ .... hope it helps you