Manisha mother always visit service centres to solve problems regarding her home appliances mention any three services that can easily solve problem using call centres
Answers
Answer:
A call centre (British and Commonwealth spelling) or call center (US spelling; see spelling differences) is a centralised office used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information enquiries from consumers. Outbound call centres are operated for telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact centre, further extension to call centres administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.[1]
Answer:
- Manisha's mother can get technical support for her laptop,mobile or other such gadgets.
- She can complaint about a product or service.
- She can take help if she is facing any issues with her bank account.