Mateo, a three year old boy, went to the playground with his dad, Chuck. Mateo started playing on the slide. Another boy on the playground started following Mateo and trying to imitate what he was doing. After a few rounds of going up and down the slide, the boy would always race Mateo and would go on the slide first. Mateo remained patient until the boy shoved him to the side while scrambling up the stairs up the slide. Chuck saw everything and even if he was really angry inside, he calmly walked towards Mateo. He asked Mateo if he was fine, the boy just nodded while balling his fist. Chuck picked up Mateo and carried him back to their house. Before Mateo can burst out in tears, Chuck hugged him tightly and told him “you’re okay, anak, that was very brave of you”. Mateo hugged his father back and tried to smile. What communication strategy was used to comfort the little boy?
Select one:
a. Keep emotions at bay.
b. Pay attention to nonverbal cues and keep emotions at bay.
c. Practice active listening
d. Pay attention to nonverbal cues.
e. All of the choices
f. Keep emotions at bay and assert yourself
g. Practice active listening, pay attention to nonverbal cues, and keep emotions at bay.
h. Assert yourself
Question 2
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Madeline’s father died the night before her college entrance exam. She was so distraught with what is happening she snapped at her classmate who asked her to move closer to the person in front of her while she was lining up to get in the testing room.
Select one:
a. Physical
b. Systemic / Systematic
c. Telepathic
d. Emphatic
e. Language
f. Physiological
g. Pathetic
h. Attitudinal
i. Psychological
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Cady got a promotion and would like to treat her family to a luxurious vacation. She planned to bring her family to the beach. Everyone was excited except Trevor-her brother. Trevor doesn’t like going to the beach and prefers going to cold place like Baguio. To motivate Trevor, Cady kept on trying to convince him about and kept talking about the beautiful beaches they can go to and the activities they can enjoy. Also, she assigned him as the person to book them their rooms. She thought making Trevor more involved in planning will change his mind. Trevor kept putting off his assignment until summer vacation is almost over, the whole family were not able to go out of town because they started preparing to get back to work or because of other activities. Cady was really mad because Trevor did not do his assigned role. What communication barrier happened in this situation?
Select one:
a. Telepathic
b. Systemic / Systematic
c. Pathetic
d. Language
e. Psychological
f. Attitudinal
g. Physiological
h. Emphatic
i. Physical
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Getting called on by the teacher you do not like
Select one:
a. language barriers
b. attitudinal barriers
c. barriers and strategies in communication
d. systematic barriers
e. psychological barriers
f. physiological barriers
g. physical barriers
Question 5
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Resistance to believing in alternative medicine
Select one:
a. attitudinal barriers
b. physiological barriers
c. systematic barriers
d. psychological barriers
e. physical barriers
f. barriers and strategies in communication
g. language barriers
Answers
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According to me the correct answers to all the above questions are as under: -
Question no 1)
Answer :(g)Practice active listening Paying attention to non verbal cues and keeing emotions at bay.
Question no.2)
Answer :-(i) Psychological
Question no.3)
Answer :-In this situation both the (e)psycological and (f) attitudinal communication gap created a problem.Both of them should have had discussed the issues over a cup of coffee.
Question no.4)
Answer :-c) Barriers and strategies in communication
Question no.5)
Answer :-Attitudinal barriers
Question no 1)
Answer :(g)Practice active listening Paying attention to non verbal cues and keeing emotions at bay.
Question no.2)
Answer :-(i) Psychological
Question no.3)
Answer :-In this situation both the (e)psycological and (f) attitudinal communication gap created a problem.Both of them should have had discussed the issues over a cup of coffee.
Question no.4)
Answer :-c) Barriers and strategies in communication
Question no.5)
Answer :-Attitudinal barriers
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